Updated August 26, 2025
The protection of your information is important to Riverlife. We have developed our privacy practices to allow supporters and online visitors to better manage their personal information. Accordingly, the purpose of this Privacy Policy and Terms of Website Use (“Policy”) is to help you understand what personal information we collect and how we use and protect that information.
Among other aspects, this Policy applies to information that you provide to us and that can be linked to non-public information regarding a specific individual, such as a residential mailing address, personal telephone number(s) and email address(es), or any other information (“Personal Information”). We collect Personal Information through processes including but not limited to mail, telephone, email, website visits, social media applications, transactions, and events and in-person activities. This policy does not apply to information or data purchases from other sources.
By submitting your Personal Information to us, you are agreeing that we may use your Personal Information in accordance with this Policy. Additionally, by visiting or accessing our website, social media, digital platforms and applications, and other forms of electronic communication (“Website”), you understand and agree to abide by the terms of this Policy We are happy to answer any questions.
Collection and Use of Personal Information
We collect Personal Information voluntarily supplied to us by supporters, volunteers, and visitors to our Website.
We may use such voluntarily provided information to improve our understanding of your interests and to enhance our services. We may also use your Personal Information to contact you regarding our activities and/or requests for support; to process a transaction, including donations and registrations; in response to an inquiry or request; or as otherwise disclosed at the point of collection. We may contact you via electronic or written communication or via telephone. We also may preserve this information for our later business use.
We occasionally use third-party contracted vendors to provide services via our Website and in our offline business operations. We may provide your Personal Information to those vendors on a confidential basis, so that those vendors can provide the contracted services (such as maintaining our database, sending email messages, facilitating fundraising activities, or processing credit card transactions) and/or contact you on our behalf.
We do not trade, rent, or sell your Personal Information, other than for the limited purposes we describe in this Policy or as may be necessary to protect the rights, property, and safety of our organization or others and comply with relevant laws.
Aggregate Data and Use of “Cookies”
We may collect and compile statistical or non-personally identifiable data and information to improve the design and content of our Website and to enhance other services. We may also collect such data to analyze site usage. Such aggregate data does not including your personal contact information and does not include information that be used to identify you. We own this aggregate data and may share it with advertisers, partners, and/or other third-party vendors.
To collect aggregate information about Website visitors, our Website, like many others, may use “cookies” and similar means. This aggregate information can include IP addresses, browser types, domain names, access times, and the referring websites that visitors use to access this Website. The Website uses this information to maintain the quality of its service, as well as to collect general statistics.
A cookie is a small file that websites send to your browser when you visit the Website. Among other purposes, cookies are used to recognize visitor preferences and temporarily store session information in order to provide better service. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other websites that you visit.
Donor Privacy
Riverlife respects the privacy of its supporters and donors, as well as all individuals. This Policy also applies to all supporters and donors who submit Personal Information to us, via our Website, telephone, mail, financial transactions (including checks), and in person.
We collect the names, email addresses, mailing address, and other contact information when you donate, contact us, or register for an event, as well as other services. We also collect payment information, billing information, and other processing information when you contribute or submit payment.
Materials Submitted to Riverlife
Certain features of the Website, including our social media, may allow or encourage you to contribute comments, feedback, information, content, photographs, postings, and other materials for access, use, viewing, and commentary by other visitors to the Website (“User Content”). By posting User Content on the Website and/or by “tagging” us in the User Content, you grant us a worldwide, perpetual, irrevocable, transferable, license to access, use, distribute, reproduce, display, modify, create derivative works based upon, and sublicense, the User Content, all without any compensation to you whatsoever. Additionally, you are representing that you have the full legal right to provide the User Content, and that use of the User Content by the Site and all other persons and entities will not infringe any intellectual property rights of any person or entity or any rights of publicity, personality, or privacy of any person or entity, including as a result of your failure to obtain consent to post personally identifying or otherwise private information about a person.
External Links
As a convenience, we may provide links to other websites or resources. Unless explicitly designated, these links do not imply our endorsement of the other website, its content, or the entity hosting the website. We are not responsible for the materials contained at, or the accuracy, suitability, or safety of, any website or resource linked at our Website. If you visit any linked website or resource, you do so at your own risk, and please consult that organization’s policies. Our Policy applies only to your use of our Website.
Warranties
The information on our Website is for informational purposes only. We make no warranties or representations of any kind regarding the accuracy, suitability, or safety of the information contained on the Website, for any purpose. We also make no warranties or representations of any kind that the services provided by our Website or any linked site or resource will be uninterrupted or error-free, or that the Website or the server that hosts the Website are free from viruses or other forms of harmful computer code.
Children’s Privacy
Our Website is not directed to or intended for use by minors. If we learn that we have received any information directly from children under age 13 without their parents’ verified consent, we will use that information only to respond directly to those children (or their parents or legal guardians) to inform those children that they cannot use the Website, and we subsequently will delete that information.
Prohibition on Unlawful Use
You agree not to use our Website, our databases, or any business or personal information collected or stored on any of them for any unlawful, tortious, or injurious purpose or to harass or malign any other person or organization.
Opt Out and Deletion Requests
If you would like to opt out of sharing your Personal Information and/or receiving future communications with us or request deletion of your Personal Information, or if you have questions regarding this Policy, please contact us at the below address or submit your request via email.
Riverlife
One North Shore Center
12 Federal Street, Suite 130
Pittsburgh, PA 15212
info@riverlifepgh.org
We will honor all opt out requests; please be patient, as requests may take up to twelve weeks to fully implement.
Changes to the Policy
This Policy may be revised from time to time, in response to changes in the law or other factors. We reserve the right to change or amend this Policy at any time, without notice. We encourage supporters and digital visitors to periodically visit this page to review the current policy.